Sales Operations Executive

Job Description :



Job Title: Sales Operations Executive (Douala)



Department: Sales



Reporting to: Head of Commercial Operations



Category: 8 (Level 6)



No of positions: 01



Contract: Permanent



CONTEXT



Guinness Cameroun S.A. (GCSA) is a full drinks supply and demand business, and is a subsidiary of Diageo Plc, the global alcoholic drinks company.



GCSA operates a 1.6M Hl Brewery and packaging facility in Douala, (also covering logistics & procurement) producing a portfolio of Stout, lagers, RTDs and Malta, and has installed in 2016 a manufacturing line to produce mainstream spirits. A great number of Diageo International Spirits brands (J&B, Johnnie Walker, Baileys, Smirnoff Vodka...) are imported and distributed.



Our vision is to be the most celebrated, most trusted and most respected business by F20.



With over 400 employees working across Supply & Demand we have a significant investment underway behind our people agenda to ensure that Guinness Cameroun is truly Best Place to Be. We are also proud of the contributions we make in the communities in which we operate both economically and socially, for example our commitment to provide safe access to drinking water to 1million people each year.



The role is based in Douala (Cameroon) and reports to the Head of Commercial Operations GCSA. There is frequent contact with the Corporate team, Customer Marketing & Sales team, Procurement team, local and regional marketing agencies and with the Global sales Team.



PURPOSE

• An increase in sales effectiveness


• Ability to maintain order during times of rapid company growth
• A means to process and evaluate data effectively


• A sustainable infrastructure in which sales can grow

• Commercial graduate Qualification, Minimum Bac + 3.


• Experience 2-3 years in Sales operaions and execution experience in a similar role, ideally within an FMCG environment


• Cross functional experience across commercial / marketing

• Very strong Analytical skills and expert in spread sheets


• Strong team player


• Doesn’t hesitate to escalate when blocked/ strong communication skills


• Pro-actively shares progress and seeks for feedback


• Able to work under high pressure and short deadlines


• Attention to details

• Daily sales opportunities analysis (available for sale vs stocks holdings per SKU / per KD)


• Daily Credit worthiness analysis – Level 1 (analysis of stocks needs vs credit head room vs cash in transit)


• Sales orders capture (Loads in macro file per SKU per KD)


• Sales orders follow-up with Shared Services (India) – Reallocation of stocks if orders rejected

• Twice / Thrice a day sales outlook


• Daily sales report per SKU / KD - vs targets


• Daily stock in transit report


• Daily Cash posting report – including cash in transit


• Daily Debt and overdue position at day close


• Out of stock & missed sales tracking & reporting

• Advises Logistics for stock replenishments in VOMI locations per quantity / SKU


• Volumes loss reports


• Daily sales report per SKU / KD


• Daily stock in transit report


• Daily Cash posting report


• Daily Debt and overdue position at day close

• Consolidates distributors monthly payment plans & adherence to plans


• Consolidates distributors loading orders


• Ensures compliant Case fill rates (95%+)


• Cash reconciliation with Treasury and Shared Services at month end


• Filing and archiving of invoices / loading orders / payments

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