Contrat
Type de contrat
Contrat
Délai de candidature
10/05/2019
La description
Bureau
IFS Functional Expert
Secteur d'activité
Postes à pourvoir
1
La description
JOB POSTING – EXTERNAL ADVERTISEMENT
Job Title:
IFS Functional Expert
IFS Functional Expert
Department:
IFS Service Centre
IFS Service Centre
Reports To:
IFS Service Centre Manager
IFS Service Centre Manager
Job location
GCMS – Bali – Douala, with travels to Globeleq business sites
GCMS – Bali – Douala, with travels to Globeleq business sites
Number of person
2
2
Status/Grade
Permanent/CG1
Permanent/CG1
Reference
DRH058
DRH058
Main Purpose of Role
Globeleq is implementing IFS Applications 10 across all sites in London and Africa as a single ERP system. The scope of the single Globeleq IFS system includes all existing and future power plants, as well as the London headquarters and the following domains:
Ø Operations & maintenance
Ø Project & construction
Ø Procurement
Ø Logistics
Ø Finance & controlling
Ø Consolidation & management reporting
Ø Human Resources management
Ø Environment & social governance
The IFS Functional Expert is responsible for providing functional leadership, and administration across the full lifecycle of IFS Applications projects: enhancement projects, rolling out the core model to new Globeleq sites, system changes, etc.
Ø Operations & maintenance
Ø Project & construction
Ø Procurement
Ø Logistics
Ø Finance & controlling
Ø Consolidation & management reporting
Ø Human Resources management
Ø Environment & social governance
The IFS Functional Expert is responsible for providing functional leadership, and administration across the full lifecycle of IFS Applications projects: enhancement projects, rolling out the core model to new Globeleq sites, system changes, etc.
Key Main Responsibilities (this list is not exhaustive)
Ø Assist stakeholders maximize business value by acting as an advisor regarding solution capabilities and possible solutions to business challenges
Ø Master the validated processes to provide necessary functional support on the application to end users from all domains (O&M, HR, Finance, procurement, etc..)
Ø Develop expertise in the IFS Modules/ functionalities to ensure proper solution mapping/ Gap analysis and prevent system customizations
Ø Act as gardian of Globeleq’s core model and established processes and develop related procedures
Ø Ensure the appropriate execution of the business/ operational processes across the sites and apply corrections with the users when necessary
Ø Provide necessary training to end users and develop appropriate manuals & medias for training and self-service.
Ø Lead and take initiative for product’s adoption
Ø Periodic reporting to management and key stakeholders as required
Ø Assistance to management and end users to secure the first go-live
Ø Engage in functional coordination, design and implementation for the integration of next rollouts within the live environment
Ø Design processes to meet customer’s business requirements, needs and objectives
Ø Application configuration & Data Management
Ø Establish solid working relationships with stakeholders and an understanding of segment business models
Ø Manage and monitoring software enhancements and evolutions
Ø Ensure timely resolution of incidents and requests in IFS and the meeting of Service center KPIs
Ø Meet the customer satisfaction objectives
Ø Strict compliance to the Service centre procedures and charter
Ø Proper documentation (processes, knowledge base, designs, testing scenarios, etc....)
Ø Recommend new feature or changes to configuration/ workflows based on user feedback.
Ø Master the validated processes to provide necessary functional support on the application to end users from all domains (O&M, HR, Finance, procurement, etc..)
Ø Develop expertise in the IFS Modules/ functionalities to ensure proper solution mapping/ Gap analysis and prevent system customizations
Ø Act as gardian of Globeleq’s core model and established processes and develop related procedures
Ø Ensure the appropriate execution of the business/ operational processes across the sites and apply corrections with the users when necessary
Ø Provide necessary training to end users and develop appropriate manuals & medias for training and self-service.
Ø Lead and take initiative for product’s adoption
Ø Periodic reporting to management and key stakeholders as required
Ø Assistance to management and end users to secure the first go-live
Ø Engage in functional coordination, design and implementation for the integration of next rollouts within the live environment
Ø Design processes to meet customer’s business requirements, needs and objectives
Ø Application configuration & Data Management
Ø Establish solid working relationships with stakeholders and an understanding of segment business models
Ø Manage and monitoring software enhancements and evolutions
Ø Ensure timely resolution of incidents and requests in IFS and the meeting of Service center KPIs
Ø Meet the customer satisfaction objectives
Ø Strict compliance to the Service centre procedures and charter
Ø Proper documentation (processes, knowledge base, designs, testing scenarios, etc....)
Ø Recommend new feature or changes to configuration/ workflows based on user feedback.
Skills
Ø Bilingual: English & French
Ø Business analysis
Ø Training
Ø Customer focused
Ø Problem solving skills
Ø Good leadership skills with ability to lead change, drive excellence
Ø Collaborative individual with good communication and interpersonal skills
Ø Ability to work in fast paced, changing environment
Ø Planning and organising
Ø Time management including the ability to meet deadlines
Ø Communication and presentation
Ø Diversity and ethical behaviour
Ø Team work
Ø Positive attitude
Ø Experience in an international environment
Ø Involvement with the core business of operating and maintaining power plants
Ø Business analysis
Ø Training
Ø Customer focused
Ø Problem solving skills
Ø Good leadership skills with ability to lead change, drive excellence
Ø Collaborative individual with good communication and interpersonal skills
Ø Ability to work in fast paced, changing environment
Ø Planning and organising
Ø Time management including the ability to meet deadlines
Ø Communication and presentation
Ø Diversity and ethical behaviour
Ø Team work
Ø Positive attitude
Ø Experience in an international environment
Ø Involvement with the core business of operating and maintaining power plants
Experience, Knowledge & Qualifications
The preferred candidate would have:
· Strong functional knowledge of a major ERP system (IFS Applications will be an advantage) in the business domains listed above
· Prior experience of implementing or supporting an ERP system
· Business knowledge
· Education to a degree level
· Project management skills
· ITIL (Service Management) experience or certification
· Understanding of software development life cycle models, project management principles and practices
· Capability to remotely support end users
· knowledge of ticketing tools (freeware and software)
· Ability to interact with multi-team environment (interns and third-parties)
· Prior knowledge in the power generation industry or similar asset intensive industry
· Strong functional knowledge of a major ERP system (IFS Applications will be an advantage) in the business domains listed above
· Prior experience of implementing or supporting an ERP system
· Business knowledge
· Education to a degree level
· Project management skills
· ITIL (Service Management) experience or certification
· Understanding of software development life cycle models, project management principles and practices
· Capability to remotely support end users
· knowledge of ticketing tools (freeware and software)
· Ability to interact with multi-team environment (interns and third-parties)
· Prior knowledge in the power generation industry or similar asset intensive industry
You can send your application on the following address until 15/08/2018
Exigences
Éducation minimum
Fréquentation des universités
Expérience requise
aucun Années
Nationalité
Pas défini
Les langues
Pas défini
Spécialisations
Compétences
Pas défini
Prérequis
.
Entreprise
Nom de l'employeur